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Return and refund policy
Return Policy
Return Timeframes
-
Defective items: 14 days from delivery
-
Change of mind: 30 days from delivery
- Must ship back within 7 days of receiving return authorization
Requirements
- Return authorization required before shipping
- Items must be unused, in original condition and packaging
- Receipt or proof of purchase required
Costs & Fees
- Customer pays return shipping
- 7% restocking fee + return shipping costs deducted from refund.
- You can option for store credit in which case full amount will be credited.
Process
- Contact us for return authorization
- we can give you the cheapest courier label available
- Pack the package safely to avoid damage in transit.
- If items are damaged during return transit, return request may be voided or partial refund may be provided.